All about SIM card - swap, activate and replace

You’ll need to swap your SIM if:

  • You have recently changed or upgraded your phone and it needs a different-sized SIM
  • Your phone is lost or stolen
  • Your SIM no longer works 

Click here to find out more about swapping your SIM

What happens to the information stored on my old SIM?

  • The majority of information will be lost when changing your SIM
  • Before swapping the SIM, make sure you back up all contact, photos, music, calendar details and anything else you might later need

Click here to find out more about backing up your data.



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