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Issue with direct debit payments for August

We are very sorry that due to an admin error by Sure, there is an issue with some direct debit payments for August in Jersey and the Isle of Man.

The direct debit claim on 28th August will be rejected by your bank and returned to your account and Sure will re-claim it on 2nd September.  This may show as multiple transactions on your bank statement, but payment will only be taken once. Sorry for the inconvenience.

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