General
Frequently Asked Questions
- Paying your bill and other questions
- Moving House - what do I do?
- Switching to Sure
- All about SIM card - swap, activate and replace
- Switch and Save - here's now
- All about Top Up and Pay As You Go
Click below for latest announcements
- Pay As You Go - balance expiry news
- New Account Number - for all customers, from 1st April 2019
- Sure Fraud Prevention warning re mobile phone roaming scams and thefts
- Data Protection when paying bills by phone
- Here to Help - Frequently Asked Questions
- Switch and Save - here is how