General

Frequently Asked Questions

• Here to Help
• Paying your bill and other questions
• Moving House - what do I do?
• WiFi and Broadband problems
• All about SIM card - swap, activate and replace
• All about Top Up and Pay As You Go

Click below for latest announcements

• MySure account registration is open and ready to use.
• Increase in avoidable charges - 1st October 2019
• Pay As You Go - balance expiry news
• Switch and Save - here is how

Terms & Conditions

• Terms & Conditions
• Complaints

Previous Price Change Announcements

• Notice of price increases from 1st June 2019