General

Frequently Asked Questions

• Protecting Your Equipment During Thunderstorms
• Moving House - what do I need to do?
• Managing Your Pay As You Go Mobile
• All about Email & Suremail

Click below for latest announcements

• NOTIFICATION - Price increases from 1st July 2026
• Service Announcment - We’re currently upgrading our payment platform​
• Support for Fax Calls Outside the Sure Network- 23 March 2023
• Protect Yourself from Mobile Scams

Important information

• Terms & Conditions
• Complaints