Each year, our prices increase in line with the Retail Price Index (RPI) published by the Isle of Man Government.
We understand that price rises are something most of us would like to avoid, but it enables us to sustain investments in our networks, products and services across the island.
Our Pay Monthly Mobile, Landline and Copper & Fibre Broadband will increase by up to 2.7% from 1st July 2025.
All 2025 price rises
What is RPI?
RPI stands for Retail Price Index. Every month, the Isle of Man Government measures inflation, changes in costs of goods and services, and the cost of living in the Isle of Man, to derive the RPI figure.
When does it come into effect?
The price rises come into effect on 1st July 2025 and will appear on your first bill after that date.
What can I do to save money?
To get the best value for money we recommend a Sure Bundle.
When you combine a Pay Monthly Mobile plan with a 24-month copper broadband or fibre broadband of 100Mbps or faster, you’ll save £318.
This will appear as an automatic discount of £13.25 on your monthly bill. To receive this discount, your broadband plan needs to be within its minimum term.
More than one mobile on your account?
If you have more than one mobile on your account, you can save money with our Sharer plans.
These plans share the unlimited data, calls and texts of the main Unlimited Standard or Unlimited Max plan. Priced for only £18 per month, add family members now and reduce your monthly bills.
What happens to my discount?
If you currently receive a discount on your account, this will not be affected.
I’m finding it difficult to pay my bill
If you are struggling to pay your bill, have any questions or want to ensure you're getting the best value for money, please call us on calling 247 247.
How do I manage my account?
We recommend that you register for MySure, as a place to manage your account, service subscriptions and access your bills online. Register or log in to MySure.
I’m not happy about these changes and I’d like to speak to someone about it, what do I do?
We take your concerns extremely seriously and our friendly advisors are here to help. Please contact us on 247 247, we are here to help and to talk through the changes with you and we may even be able to save you money by reviewing your current services.
If you’re still not satisfied, you can ask us for our formal complaint process, or you can contact us by email via Contact us | Sure Isle of Man.
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