Staying in control of your mobile contract is easy with MySure. You can now view your plan details, contract expiry dates, and minimum term status in real-time.
Understanding Your Contract
It is helpful to distinguish between two parts of your mobile agreement:
Mobile Service: Your mobile service continues for as long as you choose to remain a Sure customer.
Minimum Term Contract: This is the specific period attached to your handset or device, usually spanning 12 or 24 months. During this time, you pay for your device in monthly instalments.
How to Check Your Contract Status
You can view your current plan and contract status instantly by following these steps:
Log in: Go to MySure.
Overview Page: Scroll down to the specific service you wish to check.
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View Details: You will see a summary including:
Plan Type: Details of your current mobile plan.
Contract Dates: The start date, end date, and earliest renewal date.
Duration: The total length of your minimum term contract.
Tip: Knowing your "earliest renewal date" is the best way to plan your next device upgrade. By checking this in MySure, you can ensure you are ready to switch to the latest handset as soon as your minimum term ends
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