If you are ordering a new fibre broadband service in the Isle of Man, your connection charges will depend on your chosen contract length and the current fibre status of your property.
24-Month Contract
If you choose a 24-month contract, a standard installation is included at no extra cost. This covers bringing the fibre line into your property (where required) and the installation of your Optical Network Terminal (ONT).
12-Month Contract
For a 12-month contract, the following connection charges apply:
Fibre-Ready Property: If your property already has a Fibre Box installed and is ready to receive fibre, there is a £60 connection charge.
Standard Fibre Installation Required: If your property requires a standard installation (bringing the fibre line into the property and installing the Fibre Box), there is a £150 installation charge.
Additional Installation Work
While most customers only require a standard installation, some properties may require additional work before the service can be activated.
Survey Process: Any requirements for extra work will be identified during the survey process, where applicable.
Transparency: We will advise you of any additional work and associated costs before the installation proceeds.
Completing the Work: Depending on the specific requirements, extra work may need to be completed by a third-party contractor or by you, the customer.
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