Calling out an engineer

If you need an engineer visit you may be charged.

Rates below include travel time from receipt of the request by the technician, excluding equipment and materials.

 £98.40 per hour including VAT (working hours only).

Out of hours call outs are on request only and are prices are quoted at the time, depending on the type of fault, length of time to fix it and time of day.

When Manx Telecom engineers are required to attend a fault, they will charge customers who have a fixed line with them directly.   Their rates may vary without notice and are subject to additional charges. The charges can be dependant on the level of work carried out as well as the time of day. 

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