Mobile
From setting up your phone when you first get it to topping up and troubleshooting problems, this section will help you get the most out of your mobile.
Switching to Sure
Pay As You Go & Top Up
Frequently asked questions
- Lost or stolen phone
- Forgot your PIN, find my PUK code
- Boosters
- Voicemail
- How do I check my balance?
- How do I swap my phone number from one SIM to another?
Get the guide for your phone
Roaming
Help Videos
- SIM cards and PIN numbers
- Mobile broadband explained
- Broadband security
- Getting the best from your broadband
- Internet access on iPhone
- Internet access on Android phones